FAQ

Does the University offer any type of roadside assistance?

My car's battery is dead and I need a jump.
The University’s Motorist Assistance Program (MAP) provides free on-campus emergency road service to all faculty, staff, students, and visitors to the University on the Allston and Cambridge campuses. This service offers assistance to motorists who need help charging a dead battery, changing a tire, or retrieving keys that have been locked inside a vehicle. If a more serious problem occurs, the MAP service will help in securing the appropriate assistance. The MAP service is available between 7:00 a.m. and midnight, Monday through Friday, Read more about Does the University offer any type of roadside assistance?

Is there a place where I can store the money temporarily prior to the bank's opening?

My organization just had an event where we collected a substantial amount of money. 
The HUPD maintains a safe deposit box at the front desk of police headquarters at 1033 Massachusetts Avenue, sixth floor. The money can be brought in any time but can be retrieved only during normal business hours, Monday through Friday. Before coming in to retrieve your money, please call (49) 5-1786 to determine that someone is available to retrieve the money from the safe.

Does the Harvard University Police Department disseminate incident reports to the general public?

No. In the interest of maintaining community members' privacy, the HUPD does not disseminate incident reports to the general public. Because the HUPD is a private police agency, it is not required under the Commonwealth of Massachusetts' Public Record Law to disseminate police reports to the public. The University's Office of the General Counsel has authorized the HUPD to provide both theft and accident victims copies of incident reports in order to submit them to their insurance companies when making a claim for reimbursement. If you are a theft victim or have been involved in a motor Read more about Does the Harvard University Police Department disseminate incident reports to the general public?

Can the Harvard University Police Department write me a letter stating that I have not been arrested?

I am applying for an internship that requires that I demonstrate that I have not been arrested while attending school. 
No. The HUPD does not write letters stating that a student has not been arrested. Persons who need to provide a prospective employer with a document demonstrating that they have not been arrested while attending school need to request a copy of their criminal record from the Commonwealth of Massachusetts Criminal History Systems Board. Persons can get information on how to obtain a copy of their record by visiting the Read more about Can the Harvard University Police Department write me a letter stating that I have not been arrested?

Does the Harvard University Police Department take fingerprints?

I need to get my fingerprints taken for a summer internship. 
Yes. Students, faculty, and staff may get their fingerprints taken on Monday, Thursday, and Friday from 9:30 a.m. to 11:00 a.m. and on Tuesday and Wednesday from 3:00 p.m. to 4:00 p.m. (please call 617-495-1796 to ensure that someone is available to take your prints). The cost of fingerprinting is $10 per card (no credit cards will be accepted, only cash or check). The fingerprint cards should be filled out in black ink prior to your arrival at HUPD, and you must present a valid photo ID before being fingerprinted.

What are the hours of operation for the shuttle buses and vans and the walking escort program?

For information on shuttle buses and van routes and hours of operation, please call University Transportation Services at 617-495-0400 or visit www.uos.harvard.edu/transportation/.

During the academic year, the Harvard University Campus Escort Program (HUCEP) operates from 10:30 p.m. to 2:00 a.m., Sunday through Wednesday, and 10:30 p.m. to 3:00 a.m., Thursday through Saturday. For additional information please call 617-384-8327 or visit http://www.hupd.harvard.edu/ Read more about What are the hours of operation for the shuttle buses and vans and the walking escort program?

How frequently do people report being followed?

I was followed on my way home the other day and have heard other instances of this happening recently in the area. How do you advise handling a situation like that?
Occasionally people will report that they feel they were being followed. People should trust their instincts and react appropriately. That could mean changing direction, entering a public location (such as a restaurant or store), relocating to a well-lit or well-traveled location, or calling the police from a cell phone or one of the blue light phones located throughout campus. The best piece of advice we can give you is Read more about How frequently do people report being followed?