Harvard University Police Department
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Urgent: 617-495-1212 (Longwood 617-432-1212)  |  Business: 617-495-1215
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Frequently Asked Questions

We welcome your questions. If you do not find an answer to your question here, please contact the webmaster with your question. In an emergency that requires an immediate response, please call 617-495-1212.

General Information
How do I get to the Harvard University Police Department?
Does the Harvard University Police Department disseminate incident reports to the general public?
I am applying for an internship that requires that I demonstrate that I have not been arrested while attending school. Can the Harvard University Police Department write me a letter stating that I have not been arrested?
How do I make a complaint against a Harvard University Police Department officer?
I need to get my fingerprints taken for a summer internship. Does the HUPD take fingerprints?
What is the process for scheduling a party?
How do I hire a HUPD detail officer?
My organization just had an event where we collected a substantial amount of money. Is there a place where I can store the money temporarily prior to the bank's opening?
What are the hours of operation for the shuttle buses and vans and the walking escort program?
Where can I find information on athletic events and cultural events held at Harvard?
Where can I get more information about parking on campus?
I need to make a delivery in Harvard Yard. Do I need special permission to do so?

Emergencies
I have been raped. What are my options?
What should I do if my friend is very drunk and is passed out and not waking up?
My car's battery is dead and I need a jump. Does the University offer any type of roadside assistance?
Where can I find information about snow or other weather-related emergencies?

Property
What should I do if I have lost a piece of property?
I am located on the Longwood Campus and have lost my cell phone and a set of keys. What should I do to see if they have been turned in?
I lost my HUID. What should I do?
I lost my room key and am locked out of my room. What should I do?

Employment
I am interested in becoming a Harvard University Police Department officer. What should I do?
How do I become a Harvard University Campus Escort Program (HUCEP) employee?

General Information

How do I get to the Harvard University Police Department?
The HUPD is located at 1033 Massachusetts Avenue on the sixth floor. From Holyoke Center walk south towards Central Square. 1033 Massachusetts Avenue is located just past the Crate and Barrel Furniture store.

Does the Harvard University Police Department disseminate incident reports to the general public?
No. In the interest of maintaining community members' privacy the HUPD does not disseminate incident reports to the general public. Because the HUPD is a private police agency it is not required under the Commonwealth of Massachusetts' Public Record Law to disseminate police reports to the public. The University's Office of the General Counsel has authorized the HUPD to provide theft victims copies of incident reports in order to submit them to their insurance companies when making a claim for reimbursement. If you are a theft victim and want to request a report, please email Steven Catalano at steven_catalano@harvard.edu.

I am applying for an internship that requires that I demonstrate that I have not been arrested while attending school. Can the Harvard University Police Department write me a letter stating that I have not been arrested?
No. The HUPD does not write letters stating that a student has not been arrested. Persons who need to provide a prospective employer with a document demonstrating that they have not been arrested while attending school need to request a copy of their criminal record. Persons can get information on how to obtain a copy of their record by visiting the Commonwealth of Massachusetts Criminal History Systems Board website at www.state.ma.us/chsb/cori/cori_forms.html#pers.

How do I make a complaint against a Harvard University Police Department officer?
Community members are encouraged to bring to the HUPD's attention questions of professionalism of its employees by contacting either the on-duty supervisor at (49) 5-1786 (available 24 hours a day) or the Office of the Chief at (49) 5-1780 (Monday through Friday, 9:00 a.m. to 5:00 p.m. ).

You can also submit a complaint online at www.hupd.harvard.edu/about_professional.php.

I need to get my fingerprints taken for a summer internship. Does the Harvard University Police Department take fingerprints?
Yes. Students, faculty, and staff can get their fingerprints taken on Monday, Thursday, and Friday from 9:30 a.m. to 11:00 a.m. and on Tuesday and Wednesday from 3:00 p.m. to 4:00 p.m. (please call 617-495-1796 to ensure that someone is available to take your prints). The cost of fingerprinting is $10 per card (no credit cards will be accepted; only cash or check). The fingerprint cards should be filled out in black ink prior to your arrival at HUPD and you must present a valid photo ID before being fingerprinted.

What is the process for scheduling a party?
Please visit Harvard College's Office of Student Activities website at www.college.harvard.edu/student/forms for information on scheduling an event or call the Dean's Office at (49) 5-1558.

How do I hire a HUPD detail officer?
You can request a detail online at http://www.hupd.harvard.edu/detail/.

My organization just had an event where we collected a substantial amount of money. Is there a place where I can store the money temporarily prior to the bank's opening?
The HUPD maintains a safe deposit box at the front desk of police headquarters at 1033 Massachusetts Avenue, sixth floor. The money can be brought in any time but can be retrieved only during normal business hours, Monday through Friday. Before coming in to retrieve your money, please call (49) 5-1786 to determine that someone is available to retrieve the money from the safe.

What are the hours of operation for the shuttle buses and vans and the walking escort program?
For information on shuttle buses and van routes and hours of operation please call University Transportation Services at (49) 5-0400 or visit www.uos.harvard.edu/transportation/.

During the academic year the Harvard University Campus Escort Program (HUCEP) operates from 10:30 p.m. to 2:00 a.m. , Sunday through Wednesday, and 10:30 p.m. to 3:00 a.m. , Thursday through Saturday. For additional information please call (38) 4-8327 or visit www.hupd.harvard.edu/prevention_hucep.php.

Where can I find information on athletic events and cultural events held at Harvard?
For information on athletic events please visit www.athletics.harvard.edu or call (49) 5-2211 for ticket information.
For information about arts, music, and cultural programs at Harvard please visit www.harvard.edu/arts.

Where can I get more information about parking on campus?
You should contact the Harvard University Parking Office at (49) 5-3772 or visit www.uos.harvard.edu/transportation/par.shtml for additional information.

I need to make a delivery in Harvard Yard. Do I need special permission to do so?
All requests to drive into Harvard Yard need prior approval by Yard Operations. They can be reached at (49) 5-1874.

Emergencies

I have been raped. What are my options?
Please visit www.hupd.harvard.edu/help_assault.php for information on what to do if you are the victim of a rape.

What should I do if my friend is very drunk and is passed out and not waking up?
You should call the HUPD immediately at (49) 5-1212. You should not delay in calling as any delay could be life threatening depending on the level of intoxication. The HUPD’s main focus is to get your friend immediate medical attention and not to get you or your friend in trouble. The health and well-being of your friend should far outweigh any concerns about disciplinary action. Please note that the incident will be reported to the appropriate college official as a medical assist.

My car's battery is dead and I need a jump. Does the University offer any type of roadside assistance?
The University’s Motorist Assistance Program (MAP) provides free on-campus emergency road service to all faculty, staff, students, and visitors to the University on the Allston and Cambridge campuses. This service offers assistance to motorists who need help charging a dead battery, changing a tire, or retrieving keys that have been locked inside a vehicle. If a more serious problem occurs, the MAP service will help in securing the appropriate assistance.

The MAP service is available between 7:00 a.m. and midnight, Monday through Friday, except University holidays. To contact the MAP service, call (49) 6-HELP (4357).

Where can I find information about snow or other weather-related emergencies?
In the event of a weather emergency you should contact the University Weather and Special Conditions line at (49) 6-NEWS (6397) for information or visit the Harvard homepage at www.harvard.edu.

Lost Property

What should I do if I have lost a piece of property?
If you have lost property, please contact the HUPD Property Custodian by email or by calling 617-495-1783 to determine if your property has been recovered. In your message please describe your property and where you believe you lost it.

I am located on the Longwood Campus and have lost my cell phone and a set of keys. What should I do to see if they have been turned in?
You should call the Harvard University Police Department's Longwood Campus substation at (43) 2-1397 to determine if your property has been recovered.

I lost my HUID. What should I do?
The first thing you need to do is disable the card. To do that you need to visit www.huid.harvard.edu. Click on “Authorized Applications” and then select “HUID Lost/Stolen Card Deactivation Form” and follow the instructions. Secondly, to replace your lost HUID, you need to go to ID Services Office, located on the 5th floor of Holyoke Center, between 9:00 a.m. and 5:00 p.m., Monday through Friday.

If you find your HUID prior to replacing it, you can reactivate it by visiting www.huid.harvard.edu, click on “Authorized Applications” and then select “HUID Lost/Stolen Card Deactivation Form” and follow the instructions.

I lost my room key and am locked out of my room. What should I do?
You should contact your proctor, senior tutor, or resident advisor depending on where you live. Please attempt to contact them BEFORE you contact the HUPD at (49) 5-1215 for assistance.

Employment

I am interested in becoming a Harvard University Police Department officer. What should I do?
You should regularly visit the University's employment website at www.employment.harvard.edu to determine when a position is open. The hiring process begins with a criminal record check and a panel interview. Candidates who pass the record check and interview will then undergo an extensive background investigation, followed by physical and psychological testing. Upon successful completion of the background investigation and subsequent testing, candidates then interview with the Chief of Police. The Chief makes the final offer of employment, which is conditional pending successful completion of a twenty-two week police academy.

How do I become a Harvard University Campus Escort Program (HUCEP) employee?
Please contact Maribel Blanco at maribel_blanco@harvard.edu.

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